Terms of Service

Effective Date: 02-15-2025

Welcome to Fragrancez (fragrance.us)! By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read them carefully. If you disagree with any of these terms, please do not use our website.

1. Acceptance of Terms

By using our website, you agree to abide by these Terms of Service and all applicable laws and regulations. We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.”

2. User Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our website. By using this website, you represent that you are of legal age to enter into a binding contract.

3. Account Creation

To make a purchase, you may be required to create an account with Fragrancez. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.

4. Product Availability & Pricing

We strive to ensure that all product information, pricing, and availability on our website are accurate. However, we reserve the right to correct any pricing errors or misstatements regarding product availability. If we discover any error in your order, we will notify you, and you may choose to proceed with the corrected pricing or cancel your order.

5. Order Acceptance & Cancellation

All orders placed are subject to Fragrancez‘s acceptance. We reserve the right to refuse or cancel any order, at our sole discretion, including orders that appear to be fraudulent, incomplete, or in violation of these Terms. You may cancel your order within two hours of purchase by contacting us.

6. Payment & Billing

We accept a variety of payment methods, including credit cards and other payment processors. You agree to provide accurate billing information and authorize Fragrancez to charge your payment method for any applicable charges. If we are unable to process your payment, your order may be canceled.

7. Shipping & Delivery

We offer free shipping for all orders within the United States. Shipping times typically range from 5-7 business days. Please refer to our Shipping Policy for more details on shipping times, carriers, and other shipping-related information.

8. Returns & Refunds

We want you to be satisfied with your purchase. Our Return and Refund Policy outlines how to return items, obtain refunds, and the conditions for exchanges. Please review our full Return and Refund Policy for complete details.

9. Intellectual Property

All content on the website, including text, images, logos, product names, and designs, is owned by Fragrancez and is protected by U.S. copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of our content without prior written permission.

10. User Responsibilities

By using this website, you agree to:

• Not use our website for any unlawful purpose or in violation of these Terms.
• Not interfere with the proper functioning of the website, including introducing viruses or harmful software.
• Not engage in any activities that could damage or disable our systems.

11. Limitation of Liability

To the fullest extent permitted by law, Fragrancez is not liable for any indirect, incidental, special, or consequential damages arising from the use of this website, products purchased, or any other aspect related to our services. Our liability is limited to the amount paid for the product or service in question.

12. Privacy

We take your privacy seriously. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

13. Dispute Resolution

If a dispute arises out of these Terms, we encourage you to first contact us at support@fragrancez.us to resolve the matter. If we cannot resolve the dispute informally, it may be resolved through binding arbitration in accordance with the laws of the State of United States.

14. Changes to Terms

We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page, and the “Effective Date” will be updated. By continuing to use our website, you agree to the revised Terms.

15. Governing Law

These Terms of Service are governed by the laws of the State of Valdosta, United States, without regard to its conflict of law principles.

16. Contact Us

If you have any questions about these Terms of Service, please contact us at support@fragrancez.us or through our Contact Us on the website.