Payment Policy
Effective Date: 02-15-2025
At Fragrancez, we aim to provide a smooth and secure shopping experience. By making a purchase, you agree to the following terms regarding billing and payment.
Payment Methods
We accept the following payment methods for your convenience:
- Visa
- MasterCard
- American Express
- Discover
- Diners Club
- Shop Pay
- Apple Pay
- Google Pay
Currency
All prices on our website are listed in USA Dollar. The final charge will be in AUD, and the exchange rate applied will depend on your payment provider or card issuer.
Payment Processing
All payments are processed securely through our third-party payment processors. We use trusted payment gateways to ensure that your payment information is handled safely and securely.
Payment Security
Your security is our highest priority. All transactions are encrypted using SSL (Secure Socket Layer) technology to protect your personal and financial information. Our website is regularly monitored and updated to comply with the latest security standards and regulatory requirements.
Billing Information
When placing an order, you are required to provide accurate billing information. This may include your name, billing address, and payment details. We may use address verification services to ensure that your billing address matches the information provided by your payment provider.
Failed Payments
If your payment is declined or fails for any reason, we will notify you via email. You may be asked to provide updated payment details. If we are unable to process your payment within a reasonable time frame, your order may be canceled.
Taxes
Taxes may be applied to your order depending on the delivery address and applicable state laws. The applicable taxes will be calculated at checkout.
Refunds or Adjustments
In the event of a refund, the amount will be returned to your original payment method. Please refer to our Return and Refund Policy for further details on how refunds are processed.
