Privacy Policy
Effective Date: 02-15-2025
Introduction
At Fragrancez (fragrance.us), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our site, you agree to the terms of this Privacy Policy.
Information We Collect
We collect the following types of personal data when you use our website:
Personal Identification Information: Name, email address, phone number, shipping address, billing address.
Payment Information: Credit card details or other payment methods (processed securely by third-party payment providers like Shopify Payments, PayPal, etc.).
Technical Data: IP address, browser type, device information, and browsing behavior (via cookies).
Order Data: Information about the products you purchase and your purchase history.
How We Use Your Information
We use your personal data for the following purposes:
To process your orders and provide you with our products.
To communicate with you regarding your order, delivery status, or promotions (if you’ve opted in).
To improve our website and services, based on customer feedback and browsing data.
For marketing and promotional activities (if you’ve opted in).
Sharing Your Data
We do not sell your personal data. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products (e.g., Shopify, PayPal, shipping companies). These providers are required to keep your information secure.
Cookies and Tracking
Our website uses cookies to enhance your shopping experience. Cookies help us remember your preferences and track the pages you visit. You can manage cookie settings through your browser at any time.
Data Security
We implement reasonable security measures to protect your personal data, including encryption and secure payment processing. However, no online data transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
Access the personal data we hold about you.
Correct or update any inaccurate data.
Request the deletion of your data (under certain conditions).
Withdraw your consent for marketing communications at any time.
If you wish to exercise any of these rights, please contact us via the Contact Us.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, including processing orders and complying with legal obligations.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective Date” at the top of this page. Please review this Privacy Policy regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy. please feel free to contact us through our Contact Us or by email at support@fragrancez.us
